1. Before sending the machine, we will test and adjust, so you can use directly when you get it.
2. Operating video & instruction will be sent to clients, to help them better use the machines.
3. Any problems occur while using, professional advice will be given by us.
4. All kinds of frequently used parts are supplied from us all the year round.
FAQ:
Q1: Please tell the packge details?
A1: We use playwood box to packaging products or unpacked for large machines.
Q2: What's your MOQ( Minimum Order Quantity )?
A2: 1 set for this machine/line.
Q3: What's your delivery time?
A3: Usually we produce within 15days after receiving the payment.
Q4: What about the shipping methods?
A4: For urgent order and small quantity for samples, you can choose the express by air;
For large quantity, you can choose to deliver the goods by sea to save cost.
Q5: What about the payment methods?
A5: We accept LC, T/T, Western Union etc.
Q6:What is the guarantee time ?
A6:Guarantee time is for one year from Machine arrive customer sea port.
Q7.Q:What should I do if I don't know how to use?
A7:Please don't worry,manual user will be sent together,you can also contact us for technical support
Q8:After guarantee time , if we need spare parts , can you provided it ?
A8:We can provided for the machine spare part, you need pay it and cost for express.
Q9: Which kind documents your company can provided?
A9:After ship depart from China port ,we can get documents from shipping company such as :
bill of lading, insurance documents, packing list, commercial invoice. If you need, we also can apply CO, FORM F, FORM E etc.
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